Terms of Use

These Terms of Use ("Terms") govern your access to and use of www.azureerasa.com (the "Website"), operated by Azure Era ("Azure Era," "we," "us," or "our"). By accessing or using the Website, you agree to these Terms. If you do not agree, do not use the Website.

1. About the Website

The Website provides general information about Azure Era, radiative cooling technology, products, applications, and related zero-energy cooling and energy-saving solutions. It also allows visitors to contact us and request information or a project consultation.
The Website does not itself create a sale, supply, installation, engineering, consulting, warranty, or other service contract. Any quotation, purchase, project, installation, technical service, or other commercial engagement is subject to a separate written agreement or order accepted by Azure Era. If a separate agreement conflicts with these Terms, the separate agreement governs that commercial engagement.

2. Eligibility and Authority

You may use the Website only if you have legal capacity to agree to these Terms. If you use the Website on behalf of a company or other organisation, you represent that you are authorised to act for it, and "you" includes that organisation.
Children should not submit personal data through the Website without the involvement and permission of a parent or legal guardian.

3. Permitted Use

You may access and use the Website for lawful informational and business-enquiry purposes. Subject to these Terms, you may view, download, and print a reasonable number of pages for your own internal, non-commercial evaluation of Azure Era's products and services.

4. Prohibited Conduct

You must not:
 • use the Website in violation of any applicable law, regulation, court order, or third-party right;
 • interfere with, disrupt, damage, or place an unreasonable load on the Website or any connected system;
 • attempt to gain unauthorised access to the Website, server, accounts, data, or networks;
 • introduce malware, malicious code, or harmful material;
 • probe, scan, or test a system vulnerability without our prior written authorisation;
 • use automated tools to scrape, harvest, copy, or extract Website content or personal data at scale without our prior written permission;
 • impersonate another person, misrepresent your identity or affiliation, or submit false or misleading information;
 • use the Website to send spam, unlawful promotions, abusive material, or content that infringes another person's rights;
 • remove or alter copyright, trademark, patent, confidentiality, or other proprietary notices; or
 • reproduce, modify, distribute, sell, license, publicly display, reverse engineer, or commercially exploit any part of the Website except as expressly permitted by law or by us in writing.

5. Enquiries and Communications

When submitting an enquiry, you agree to provide accurate information and to have the right to provide any information included in your message. Submitting an enquiry does not require Azure Era to accept a project, issue a quotation, reserve capacity, or enter into a contract.
You are responsible for independently assessing whether a product or proposed solution is appropriate for your project and for providing complete and accurate project conditions, specifications, and requirements. Do not rely on a Website response as a final engineering design, safety determination, regulatory approval, or binding commercial commitment unless it is expressly incorporated into a separate written agreement signed or otherwise formally accepted by authorised representatives.
Electronic communications may be affected by delay, interception, corruption, or delivery failure. Please use appropriate precautions and do not send highly sensitive or confidential information through the general enquiry form.

6. Product and Performance Information

We aim to keep Website information accurate and useful, but Website content is general in nature and may be incomplete, simplified, or out of date. Images, diagrams, specifications, test results, case studies, estimated savings, temperatures, performance figures, service life, and other technical or commercial information are illustrative unless a separate written agreement expressly states otherwise.
Actual results depend on factors that may include climate, solar exposure, substrate, site conditions, surface preparation, application method, installation quality, system design, operation, maintenance, product configuration, energy prices, and measurement methodology. References to potential savings or performance are not guarantees.
You should obtain project-specific technical advice and verify applicable codes, standards, permits, safety requirements, compatibility, and installation conditions before relying on a product or solution. Only warranties expressly included in a separate written agreement apply to a purchase or project.

7. Intellectual Property

The Website and its content, including text, graphics, photographs, videos, diagrams, designs, layout, software, product names, logos, trademarks, technical materials, and other content, are owned by or licensed to Azure Era and are protected by applicable intellectual-property laws.
Azure Era and associated names, logos, and product marks may not be used without our prior written permission. No licence or ownership right is granted except the limited right to use the Website under Section 3.
If you send us comments, suggestions, or non-confidential feedback about the Website or our offerings, you grant us a non-exclusive, worldwide, royalty-free right to use that feedback for our business without obligation to you. This does not give us ownership of your confidential project information or intellectual property.

8. Third-Party Websites and Services

The Website may contain links to or embedded content from third parties, including Google Maps. Those services are independently operated and may be governed by separate terms and privacy policies. We do not control and are not responsible for their availability, content, security, accuracy, or practices. A link or embed does not necessarily constitute our endorsement.
Your use of a third-party service is at your own risk and subject to the third party's terms. Google Maps use may be subject to the Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy.

9. Privacy

Our Privacy Policy explains how we process personal data in connection with the Website. By using the Website, you acknowledge that you have read the Privacy Policy.

10. Website Availability and Changes

We may change, update, suspend, restrict, or discontinue any part of the Website at any time. We do not guarantee that the Website or any content will always be available, uninterrupted, timely, secure, or error-free. We may restrict access where reasonably necessary for maintenance, security, legal compliance, or protection of our rights or users.

11. Disclaimers

To the maximum extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis. We disclaim implied representations and warranties relating to the Website, including implied warranties of accuracy, completeness, merchantability, fitness for a particular purpose, non-infringement, availability, and freedom from harmful code.
Nothing in these Terms excludes any representation, warranty, duty, or remedy that cannot lawfully be excluded or limited. Product warranties, remedies, and liabilities relating to a purchase or project are governed by the applicable separate agreement and mandatory law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Azure Era and its directors, officers, employees, and agents will not be liable for indirect, incidental, special, consequential, or punitive loss arising from use of or inability to use the Website, including loss of profit, revenue, business opportunity, anticipated savings, goodwill, or data.
Where liability arising solely from the Website cannot be excluded, our aggregate liability will be limited to the greater of SAR 500 or the amount you paid us specifically for access to the Website during the six months before the event giving rise to the claim.
The limitations in these Terms do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited. They do not replace any liability terms in a separate written agreement for products or services.

13. Responsibility for Breach

You are responsible for loss, damage, or reasonable cost that we incur as a direct result of your unlawful use of the Website, your material breach of these Terms, or your infringement of another person's rights, to the extent permitted by applicable law. We will take reasonable steps to mitigate recoverable loss.

14. Suspension and Termination

We may suspend or terminate your access to the Website if we reasonably believe you have violated these Terms, created a security or legal risk, or used the Website unlawfully. Provisions that by their nature should survive termination—including intellectual-property, disclaimer, liability, and governing-law provisions—will remain effective.

15. Governing Law and Disputes

These Terms and any non-contractual dispute arising from the Website are governed by the laws and regulations of the Kingdom of Saudi Arabia, without prejudice to any mandatory rights that apply to you.
Before commencing formal proceedings, you and Azure Era will attempt in good faith to resolve the dispute through written notice and reasonable discussion. If it is not resolved, the courts of competent jurisdiction in the Kingdom of Saudi Arabia will have jurisdiction, subject to any mandatory rule of jurisdiction under applicable law.

16. Changes to These Terms

We may revise these Terms from time to time. The updated Terms will be posted on this page with a revised "Last updated" date. Changes apply from the stated effective date. Your continued use of the Website after that date constitutes acceptance of the revised Terms, to the extent permitted by law.

17. General

If any provision of these Terms is held unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will continue in effect.
Our failure to enforce a provision is not a waiver. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms as part of a reorganisation, merger, financing, or transfer of the Website or relevant business. These Terms do not create a partnership, joint venture, employment, agency, or fiduciary relationship.

18. Contact Us

Questions about these Terms may be sent to:
Azure Era Auto Moto Complex, Floor 1, Offices J2 & J3
Al Sadafah, Al Khobar 34227, Saudi Arabia
Email: info@azureerasa.com
Phone: (+966) 59 354 7743